Charging Sessions

• Why am I charged for charging sessions that took place a long time ago?
• Can I charge abroad?
• Where can I find my charging sessions in the Mercedes me Charge account?

Charging Stations

• What can I do if the charging station is not working?

Authentication via App or Card

• How can I authenticate at the charging station?
• How can I charge via the Mercedes me App?
• How can I charge via QR code?

Plug & Charge

• What is Plug & Charge?
• How do I know my vehicle is able to charge via Plug & Charge?
• How do I activate Plug & Charge?
• What do I need to consider when selling my vehicle in regards to Plug & Charge?
• Is Plug & Charge for free? 
• Can I charge my Plug & Charge capable vehicle at every charging station?

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